Fact Sheets

pdf Ants


The common varieties of ants generally live outdoors in grass, walls or under paving, but can and do travel widely in search of food. They can be a problem in our homes and commercial premises, especially if the sweet sugary foods which they are so often attracted to, are left open to them.

pdf Bedbugs


Bedbugs (Climex lectularis) are reddish brown beetles, which feed on human blood. They hide in and around sleeping areas and come out to feed while the host is asleep. They do not carry disease through their bites, but are nonetheless loathed for their feeding habits and effects of their bites.

pdf Biscuit beetles

Biscuit beetles

Also known as Drugstore Beetles, (Stegobium paniceum) are small reddish-brown beetles 2 to 3 mm long. They are relatives of the woodworm beetle and may sometimes be mistaken for woodworm. They commonly infest hard, dry, starch-containing foods such as cereals and spices.

pdf Carpet Beetles & Clothes Moths

Carpet Beetles & Clothes Moths

In recent years, carpet beetles have become increasingly prevalent, especially in southern England where they seem to thrive in suburban conditions. They are responsible for damaging clothes and other linen.
Clothes moths are another household pest and like the carpet beetle, their larvae or caterpillars can do a great deal of damage to clothes, carpets and soft furnishings.

pdf Cockroaches


There are about 3,500 different species of cockroach in the world, of which the vast majority are tropical. The cockroaches found indoors in the United Kingdom have been introduced from the tropics during the last 200 years, and most of them can only survive in heated buildings.

pdf Fleas


The most commonly found fleas in houses in this country are the cat flea (Ctenocephalides felis) and dog flea (Ctenocephalides canis). The human flea (Pulex irritans) is now extremely rare. These fleas are brown in colour, about 2mm long and 1mm high and so thin from side to side as to be almost flat.

pdf Rats & Mice

Rats & Mice

Rats and mice have lived in association with man for thousands of years. Our homes and food supplies are attractive to them. However, these rodents are unwelcome guests as they cause damage, spoil food and spread disease.

pdf Wasps


If you are troubled by a few wasps then you may wish to use a household flying insect spray to kill them.
Of course there is no need to kill every wasp you see. Throughout the summer they are performing a useful task of killing hundreds of other insects that are themselves a problem in the home and garden. So if they are not causing you a problem, then leave them alone.